銀行it崗位職責(zé)
在現(xiàn)在的社會(huì)生活中,崗位職責(zé)的使用頻率逐漸增多,制定崗位職責(zé)可以有效地防止因職務(wù)重疊而發(fā)生的工作扯皮現(xiàn)象。到底應(yīng)如何制定崗位職責(zé)呢?以下是小編為大家整理的銀行it崗位職責(zé),歡迎大家分享。
1、進(jìn)行日常硬件設(shè)備維護(hù)工作,軟件安裝、卸載及問題處理;
support daily hardware maintenance, software installation, uninstall and troubleshooting.
2、協(xié)助終端用戶的技術(shù)支持工作;
assistance for end user technical support.
3、提供電腦及it設(shè)備的支持服務(wù);
provide end user pc and it equipment support services.
4、實(shí)時(shí)響應(yīng)及處理終端用戶的'問題和服務(wù)請(qǐng)求;
respond and handle end user question and service request in real-time.
5、管理各類軟硬件及固定資產(chǎn)的維護(hù);
manage all kinds of hardware and software, as well as inventory maintenance.
6、協(xié)助維護(hù)服務(wù)器、電話語音系統(tǒng)、網(wǎng)絡(luò)及安全系統(tǒng)或其它it設(shè)備;
assist in server maintenance, voice system, network and security system or other it equipment.
7、遵照公司事件管理、問題管理、變更管理和信息安全政策執(zhí)行信息技術(shù)支持服務(wù);
to provide it support service comply with company incident, problem, change management and information security policies requirement.
8、負(fù)責(zé)定期對(duì)硬件基礎(chǔ)設(shè)施的晨檢、巡檢及事故上報(bào);
responsible for regular morning check and on-site inspection of hardware infrastructure and accident report.
9、協(xié)助數(shù)據(jù)備份及介質(zhì)管理;
assist in data backup and backup media management(including both onsite and offsite backup tapes).
10、協(xié)助本地it項(xiàng)目的部署和實(shí)施;
assist in local it project deployment and implementation.
11、提供本地應(yīng)用系統(tǒng)的技術(shù)支持,以及銀行內(nèi)部系統(tǒng)的搭建、安裝、測(cè)試;
provide technical support services to local application system, as well as internal systems roll out, installation and test.
12、與各部門協(xié)作各項(xiàng)工作;
well coordination work with various departments in the bank.
13、將問題重新定位到適當(dāng)?shù)馁Y源;
to identify the problem and assign to appropriate support team/resource.
14、信息技術(shù)設(shè)備的庫存管理;
it equipment inventory management.
15、協(xié)助公司員工進(jìn)行本地監(jiān)管應(yīng)用系統(tǒng)的用戶帳戶管理,包括用戶帳戶創(chuàng)建,解鎖,密碼重置,權(quán)限修改,刪除,定期用戶帳戶和授權(quán)批復(fù)列表再認(rèn)證等工作;
support company staff for user id administration work for local banking system including user id create, unlock, password reset, profile modification, , regular id and approver matrix recertification and enquiry service.
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